Ends in : : :

Abundance of Benefits

US customers enjoy free shipping, others get a $5.95 discount. Not applicable to giftcards and shipping. Subtotal (after discount) must be $79/59/19+.
Points Raffle, Points Redemption, etc.
Claim your birthday gift 30 days in advance, available until midnight on your birthday. Choose between instant points or a small gift; please note, a shipping fee applies for the gift sent to your home.
Unlock exclusive savings on the Risk Free Warranty.
Out-of-stock items? VIP get priority reservations for exclusive purchases.
After becoming VIP, spend more/yr to unlock more rewards benefits.
Benefits

Explorer

Free to Join

Insider

Spend $100/yr or Pay $14.95

VIP

Spend $500/yr or Pay $49.95

Free U.S. Standard Shipping
US customers enjoy free shipping, others get a $5.95 discount. Not applicable to giftcards and shipping. Subtotal (after discount) must be $79/59/19+.
On Orders $79+
On Orders $59+
On Orders $19+
Rewards Point
Sign-up Bonus: 4,000 Pts
1x Rewards
1.5x Rewards
2x Rewards
Exclusive Promotions
Points Raffle, Points Redemption, etc.
Free Birthday Gift
Claim your birthday gift 30 days in advance, available until midnight on your birthday. Choose between instant points or a small gift; please note, a shipping fee applies for the gift sent to your home.
Gift/10,000 Pts
Gift/20,000 Pts
Risk Free Warranty
Unlock exclusive savings on the Risk Free Warranty.
50% Off
Free

Benefits

Free
Standard
Shipping
Rewards
Point
Exclusive
Promotions
Birthday
Gift
Risk Free
Warranty
  • Benefits

  • Explorer

    Free to Join
  • Insider

    Spend $100/yr or Pay $14.95
  • VIP

    Spend $500/yr or Pay $49.95
  • Free
    Standard
    Shipping
  • $79+
  • $59+
  • $19+
  • Rewards
    Point
  • Sign-up Bonus:
    4,000 Pts
    1x Rewards
  • 1.5x
    Rewards
  • 2x
    Rewards
  • Exclusive
    Promotions
  • Birthday
    Gift
  • Gift/
    10,000Pts
  • Gift/
    20,000Pts
  • Risk Free
    Warranty
  • 50% Off
  • Free

* in each calendar year, from January 1st, once you reach the spending threshold for the level, you can immediately enjoy the benefits, which are valid until December 31st of the following year.

How it works

  • Join

    To access Payne Rewards, membership is the first step.

    Join Now >
  • Level Up

    Spend just $100 to unlock extra benefits, with more perks unlocking as you.

    Learn More >
  • Upgrade With Payment

    Skip the wait — Unlock new levels faster by making payments.

    Learn More >

Earn More Points

Redeem Your Points

6,000 points = $5.00

Reward points can be redeemed as low as 6000 points, every 6000 points can be used to redeem $5.00 of glasses or accessories. Learn More >

FAQ

  • What is Payne Rewards?

    Payne Rewards is an our exclusive Payne Loyalty Program, offering top perks and tailored promotions to members. Experience exclusive benefits designed just for you!
  • Why do I need to join the Payne Rewards Points first?

    To fully enjoy the benefits, you need to join Payne Rewards Points first. Feel free to join anytime. After joining Payne Rewards Points, maybe you will transition to the 'Explorer' level within the first 24 hours.
  • How can I become a Insider/VIP?

    There are two ways:

    Automatic Upgrade by Spending: You can qualify for Insider by reaching $100 in cumulative spending, or $500 for VIP status. What is considered qualified spending for amounts of $100/500?
    Payment Upgrade Options: Explorer can upgrade to Insider for $14.95 or to VIP for $49.95. Insider can also upgrade to VIP for $39.95.
  • If I reach the $100 spending threshold later in the year, do I have to wait until January of the next year to start enjoying the benefits?

    No, you don't need to wait until January 1st of the next year. You can start enjoying the benefits immediately.
  • When do my Payne Rewards status expire?

    Once you reach the spending threshold in each calendar year, Your Payne Rewards status remains valid until December 31st of the following year.
  • After upgrading my level with a payment of $14.95/39.95/49.95, if I change my mind, can I get a refund?

    If you haven't made any orders or utilized the benefits since the upgrade, you are eligible for a refund and downgrade. However, if you have already made orders, refunds are not applicable.
  • What is considered qualified spending?

    Qualified spending refers to the actual amount paid for eyewear and accessories. This excludes payments made for gift card purchases or any discounted amounts. It excludes amounts paid for the purchase of the risk-free warranty. Shipping costs are also excluded. It's important to note that the redeemed points' amounts are also excluded from the qualified spending calculation. In the case of returns, refund amount will no longer be considered for annual spending. Our Payne Loyalty Program rewards you based on the actual amount you spend on eligible products.
  • When will the order amount be accumulated into the annual spending amount?

    The order amount starts accumulating into the annual spending amount 30 days after the order is successfully delivered. In the case of returns, refund amount will no longer be considered for annual spending. If returns result in an insufficient annual spending amount, the customer's level will be adjusted accordingly. Payne loyalty program tracks and rewards your spending on eligible purchases, excluding any refunded or returned amounts.
  • Can I apply my past purchases to my Payne Rewards membership after joining?

    We can track your spending from the date you join Payne Rewards Points until January 1st. Unfortunately, we can't track spending prior to January 1st of the current year. Any purchases made from January 1st to the present date will count towards your rewards once you join the program.
  • Restrictions for Free U.S. Standard Shipping

    Valid for US residents only; others receive a $5.95 discount. Subtotal (after discount) must be $79/59/19+. What is considered qualified spending for amounts of $79/59/19+? Automatically applied at checkout without a coupon code.
  • Are rewards points stackable during promotions for Insider and VIP?

    Rewards points do not stack; they are calculated based on the highest rate between the promotion and your lever tier, ensuring you enjoy the maximum allowable points. Please note that orders including a discount, sale orders redeeming points, and orders part of an exchange do not earn points.
  • What exclusive promotions are available?

    Explorer/Insider/VIP can participate in Points Raffle, Points Redemption, and access exclusive offers. Early access to launches and additional exclusive promotions will be communicated via email. Explorer/Insider/VIP are automatically opted in to receive Payne Rewards-related marketing emails; however, choosing to unsubscribe will result in forfeiting these perks.
  • Will the points expire?

    Your points will never expire as long as you have at least one purchase order on your account within 24 months.
  • Will I be reminded before my points expire?

    Yes, you will receive a reminder email about one month before your points expire. Be sure to add service@mail.payneglasses.com to your address book.
  • Can I check how many points have I earned?

    Yes, your reward summary and detailed activities are available from your account.
  • Will there be any change to the points to earn on each product or amount to redeem?

    Payne Glasses may adjust the points earned on qualified product purchases or the redemption amount each year. Additionally, we may award more points for qualified purchases during certain promotion periods.
  • How do I know how many points to be earned on my order?

    If you are a Payne Rewards Explorer and have logged in, the points to be earned should be displayed on the shopping cart page, order confirmation page, your rewards summary page, and also on your order confirmation email.
  • How to get my Free Birthday Gift?

    First, submit your birthdate.

    Then, during your birthday month (e.g., September 1-30), you can visit the website to claim your birthday gift — one per year.

    You’ll have two options: a physical item or points—you can choose one.

    If you choose the physical item, it will be added to your cart for you to place an order.

    Please note: shipping charges will apply. The gift will remain in your cart for 7 days.

    If no order is placed within that time, the gift will expire automatically.

    If you choose points, they’ll be directly added to your account.

  • What benefits does the Risk Free Warranty offer?

    Insider can enjoy a 50% off upgrade to RFW, VIP can enjoy a free upgrade to RFW. Learn more about Free Warranty offer.
  • Can I redeem my rewards and benefits for cash?

    Unfortunately, cash redemption for rewards and benefits is not available.
  • May I share my account, rewards and benefits with a friend?

    Individual rewards and benefits from your account cannot be shared with others.
  • What am I agreeing to by joining?

    By joining Payne Rewards, you agree that you have read, understood and agree to be bound by the Reward Terms & Conditions, and the terms of our Privacy Policy and our website Terms and Conditions.
  • Can the Payne Rewards be terminated?

    Yes. We may, in our sole discretion, cancel, modify, restrict or terminate the program or any aspect or feature of Payne Rewards at any time without prior notice, even though such changes may affect the value of rewards already accumulated or earned and/or the ability to redeem accumulated rewards and benefits. And customer-initiated opt-out from the Payne Reward is currently not supported.
  • What happens to any benefits or rewards I have earned if the Payne Rewards is terminated?

    If the Payne Rewards is terminated, your benefits and rewards will automatically terminate. We will advise Explorer/Insider/VIP, of the effective date of termination of the Payne Rewards.
  • Who qualifies as a qualified customer?

    Regular retail customers who joined our Payne Rewards. This category excludes partners ( influencers and business customers), Our Payne Rewards is designed to reward our valued retail customers for their ongoing support and purchases.